Don Johnson Motors Collision Center

A collision center is a little different from a mechanic. They can work on internal issues, but they’ll also fix body and mechanical damage. If a panel is dented or part of the body twisted out of shape, it’s a collision center you need.

How you get started depends on your situation: you’ll either bring in your vehicle after a minor collision or have it towed to us after a more serious incident. Just remember your insurance info and to arrange a pick-up vehicle.

Even if body repairs differ, the process can be broken down into seven common steps:

1. Estimate: Visible damage will be inspected, the results documented, and photographs taken. Such information can be passed to your insurance company

2. Teardown and Parts Order: The insurance provider can request a teardown or disassembly of the vehicle to determine whether a fix is economical. If it is, repairs are scheduled and the necessary parts are ordered.

3. Structure and Body Repair: With all parts received and the affected parts of the vehicle disassembled, technicians work to restore it back to factory specifications. The frame will be made sound and the body will be straightened.

4. Refinishing: Once structurally sound, the vehicle is prepped, painted, and finally polished to a glossy finish.

5. Reassembly: All parts that were disconnected to facilitate repairs are restored to their original location

6. Detailing and Pre-Delivery: Your car gets a wash and a thorough cleaning. All components are checked, and a test drive is conducted.

7. Final Inspection: All repair work will be explained to you and the final expenses will be detailed. You’ll get to make a post-repair inspection before accepting the keys.

There’s more than one reason why drivers across Rice Lake, Hayward, and Cumberland trust the Don Johnson Motors service center and collision center. We offer:

• Certified Service Technicians

• Genuine OEM Parts