It was great

Everyone was easy to deal with, and took their time with me and my questions. I ended up with the vehicle i wanted at a fair price, and got a good deal on my trade-in. I would certainly come to them again when i need a new vehicle.

Very efficient. Quick in and out.

Brian was very nice to work with. Handled everything in a very professional manner. Happy to know my car is well maintained

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Sales person was helpful and accommodating when ordering and purchasing my new truck this summer

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It was a simple job, change the oil and rotate the tires. I waited for the vehicle and it was done in less than an hour, which is what the service consultant stated at the start of service. The service consultants were great and didn't try to push extra services, which is hate. As Arnold said "I'll be back".

Don Johnson is our dealer of choice. They always are willing to go that extra mile on 5 autos we have purchased from them. They also did a great job helping our daughter purchase a vehicle. They are a first rate team!

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Ryan and Aaron were great throughout the process of purchasing our new vehicle Ryan did a great job showing us all the features of our new vehicle. Both did a great job answering any questions that we may have had. The purchase was very simple and easy.

Stacia Thompson and Jeff helped me so much to get me this vehicle for me. It was my first time buying a vehicle from a dealership and they made it simple and workable for me. Words can't describe how thankful I am for this team helping along through all this. THANK YOU!!!!

I had a wonderful experience at Don Johnson Motors in Cumberland! Brooke and Jeff were very helpful and answers all my questions and concerns! And the gave me a great price! Come get yourself a great vehicle from them!

Ryan at DJM kept me updated on the status of my build and was very helpful through all aspects of my purchase. Aaron was very helpful in finding the best financing for us and was easy to work with. I would recommend DJM to anyone for a very pleasant and easy buying experience.

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Always a great experience working with the service department. They are professional, curteous, and efficient everytime I bring in a vehicle.

The salesman that helped me was Barry Nelson. He was very nice, and helped negotiate a slightly better trade in price on my Equinox. He was very patient, and good about explaining who had the Jeep and why it was traded. So far he is one of only 2 salesman that I would buy a 2nd car from. While the overall car buying experience at Don Johnson was very good, I did have a small problem with the negotiation of the service contract. I called the manager the following day to explain my area of concern, and he assured me that ...

Nice clean. But went for service and have handi capped plates and adter servicing my car they parked my car halfway across parking lot. That was rude and un thoughtful ....

Great buying experience

Buying this new car was fun, which I didn't expect given the new car inventory these days. Ryan is a great salesman!

Good service!

Very friendly atmosphere and employees, very helpful in all aspects in vehicle buying experience

Very good service department. We were traveling and feel fortunate to have found these folks. Mark in service was as good as it gets. Thanks

I couldn't be happier with the effort they made to get me in my new truck.

We have always had a great experience here whether buying a new/used vehicle to having oil change & tire rotation and having repairs done. Everyone is friendly, they know their jobs and what needs to be explained/done! Thank you!!

Brooke was awesome to work with, needed to replace a Grand Cherokee I hit a deer with. Car Guru led me to Don Johnson. One stop shopping Jeep and financing and out the door in an hour. I thought I liked my 2009 Grand Cherokee but love my 2011 now even better!

Ray was incredibly helpful in the purchase of my new custom order Jeep Wrangler! When we came to the dealership to simply make sure our family could fit in the unlimited edition, he was very low pressure. Initially thinking our best bet was to look for a used vehicle, he asked about our needs and wants and counseled us that custom ordering a vehicle specific to our needs may be our best course of action. He allowed me ample time to way the pros and cons and when I was ready to order, he made it as painless as a ...

Rob Henry and his crew did an awesome job helping me with the purchase of my truck! They took the time to explain everything to me during the entire process. Rob showed and explained all the features the truck has. I left feeling that I was and will be taken care of if there are any future things I may need. I will definitely seek Rob's assistance when it is time to trade in a few years! Thank you so much!

Very friendly, very professional. It’s the second vehicle we’ve purchased from there. The service department is wonderful as well.

My experience with the service department was great. Working with service advisor Andrew, the guys in the service department took care of some recalls for my 2021 F150 Platinum. Ford corporate had told the service department that it would take 4 to 8 hours to address the issue, but in the end it took over 3 weeks. Although there was a lot of frustration on both sides we continued to work together to get the job done. After it was all said and done I now have Ford blue cruise installed in my truck.😀 This allows me to drive 100% hands free on mapped, divided ...

Couldn't have asked for a more professional, accommodating, and trustworthy group of people at Don Johnson's Hayward Motors, and my family has continued to go back there because of the exceptional service and quality of vehicles!

Very pleasant and professional group of people. Highly recommend!

Darren Lucas was our sales person. He was fun towork with, very responsive and knowledgeable. I'll go back for my next vehicle!

Congratulations on your construction project in Rice Lake! Don Johnson Motors centers have a welcoming appearance. We use Cumberland for Jeep service and Rice Lake for GMC. During construction at the Rice Lake location we experienced confusion as to where the Service Entrance was since construction was taking place at the previous Service Entrance. Front staff was very helpful and courteous.

I do believe you are catching on! Customer service is and always will be VERY important. Repeat customers IS what you want. New customers will come after. Because old customers will pass the good word on for you! I only gave you a 9 because there is always room for improvement. Mrs. Roger Hicks