Can Don Johnson Auto Group pick up and return my vehicle for service near Chippewa Falls, WI?

Don Johnson Auto Group – Can Don Johnson Auto Group pick up and return my vehicle for service near Chippewa Falls, WI?

Yes—our Concierge Service makes it easy to keep your vehicle in top shape without rearranging your day. If you live or work near Chippewa Falls, WI, we can pick up your car, truck, or SUV, complete the requested maintenance or repair at one of our nearby service centers, and return it to you when it’s finished. With fully trained, certified technicians and locations in Rice Lake, Hayward, Ladysmith, and Cumberland—plus Collision Centers in Rice Lake and Cumberland—our team is equipped to handle everything from routine oil changes to more involved diagnostics and repairs.

Our goal is to keep ownership simple and convenient. Whether you need an oil and filter change, tire rotation, brake service, battery testing, A/C repair, or help setting up technology like Uconnect®, we are ready to help. For larger repairs or body work, we also offer a full line of collision services and can assist with towing to our facility. And because Wisconsin weather does not always cooperate, pickup and delivery service helps you avoid extra trips—so you can stay focused on work, family, and the roads around the Eau Claire area.

Here is how our pickup and delivery process typically works for guests around Chippewa Falls and the surrounding communities.

1. Step 1: Schedule online or by phone. Select your nearest Don Johnson Auto Group location and request pickup and delivery during booking.
2. Step 2: Confirm eligibility. Our team verifies your address, preferred time window, and the services your vehicle needs.
3. Step 3: Handoff at your home or workplace. We take your keys securely, note any concerns, and transport your vehicle to our service department.
4. Step 4: Service updates. We keep you informed by call or text as work progresses and let you know when your vehicle is ready.
5. Step 5: Return and review. We bring your vehicle back, review what was completed, and answer any remaining questions.

Coverage for pickup and return varies by date, distance, and service needs. Because Chippewa Falls sits within the greater Eau Claire region we serve, availability is often straightforward—simply contact our Rice Lake, Hayward, Ladysmith, or Cumberland teams, and we will coordinate the most convenient plan for you. If you need transportation while your vehicle is in our care, Complimentary Loaner Vehicles are available subject to availability; ask our advisors to reserve one in advance.

Pickup and delivery can be a smart fit for a wide range of maintenance and repair needs. If you are not sure whether your appointment qualifies, our advisors can guide you to the best option.

• Routine Maintenance: Oil and filter changes, tire rotations, multi-point inspections, and cabin/engine air filters.
• Brake Services: Pad and rotor replacement, brake inspections, and fluid exchanges.
• Tires: New tire installation, flat repairs, balancing, and alignments.
• Diagnostics: Check Engine light diagnosis, battery testing and replacement, and charging system checks.
• Comfort Systems: A/C and heat repair, belts and hoses, and radiator service.
• Technology Help: Technology Refreshers, infotainment walkthroughs, and Uconnect® setup.

What sets our team apart is more than convenience. We back your experience with non-commissioned product experts, full-service facilities, and a process designed around clarity and speed. If your day is packed, our EAssist tools let you handle scheduling and approvals electronically. For collision repairs, we can guide you from estimate through repair using the latest diagnostic and repair equipment. Eligible service visits may also earn FordPass or My GM Rewards points—ask our team how to enroll and redeem on future service, parts, accessories, or your next vehicle.

Frequently Asked Questions:

Is pickup and delivery available where I live in Chippewa Falls?

In many cases, yes. We regularly serve guests across the Eau Claire area, including Chippewa Falls. Availability depends on schedule, distance, and service needs. Contact our nearest location and we will confirm and coordinate a convenient pickup window.

When can you pick up my vehicle?

Pickup is typically arranged during weekday service hours at our Rice Lake, Hayward, Ladysmith, and Cumberland service departments. We will work with your schedule to secure a time window and return plan that fits your day.

Can I get a loaner vehicle while mine is in for service?

Yes—Complimentary Loaner Vehicles are available subject to availability. Let us know during scheduling if you would like a loaner so we can reserve one for you.

Which brands do you service?

We support Chevrolet, GMC, Ford, Chrysler, Dodge, Jeep, and RAM—along with many other popular makes. From heavy-duty trucks to family SUVs and daily-driver sedans, our certified technicians are prepared to help.

How do I get started?

Schedule online with your closest Don Johnson Auto Group location and select pickup and delivery, or call us for help booking. For Rice Lake Service, reach us at 715-475-1437; we will coordinate with the team best positioned to serve your address in or around Chippewa Falls.

If simple, convenient car care is your priority, our Concierge Service was built for you. Tell us where to meet you, let our experts handle the rest, and enjoy the confidence that your vehicle is maintained by a fifth-generation Wisconsin auto group committed to your satisfaction—every time you turn the key.

Request more information

Tags: Chevrolet Service, Chippewa Falls WI, WI
Posted in Chevrolet Service | No Comments »