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Ladies First

Why Ladies First?
Women account for more than half of automobile purchases, yet, most women dread the car buying experience. We look to make that process easy and less intimidating. From vehicle selection to completing the purchasing documentation and delivering your vehicle, Don Johnson Motors will make sure your buying experience is pleasant and hassle-free.

Many women are uncomfortable bringing their vehicle in for service. Our Ladies First Service Team is led by our Fixed Operation Manager, Ali Utgaard, Service Manager, Melanie Andren, and our Service Guest Relations Managers, Kaitlin Berg and Emily Jacobs.

What to Expect
Ali and Melanie will take the time to review your concerns. They will also take the time to explain what maintenance is required as well as any maintenance that may be upcoming. Keeping you informed is their top priority. Kaitlin and Emily manage our service appointments across all 3 locations to ensure our clients receive the highest level of service.

Parts & Accessories
Looking for a special part? Or perhaps that perfect accessory to customize your new vehicle? Our Ladies First Parts Manager, Sandy Reed, is here to help and answer any questions you may have.

What to Expect
Sandy can find the necessary parts to help you. If it’s not in stock she can usually have it here for you the next business day. She’ll also help with any accessories and may even help with a suggestion or two.

Collision Center
Accidents happen. Fortunately, Ladies First Collision Center Managers, Amy Calloway and Kerry Stetler, along with Collision Center Guest Service Manager, Marissa Woodard, are ready to help make the process go as smooth as possible.

What to Expect
From working with ALL insurance companies to getting you set up in a loaner vehicle, Amy, Kerry, and Marissa can handle it all. Keeping you informed on each step of the process until your vehicle is ready to be picked up

The majority of women dread the car buying experience. Car shopping doesn’t have to be frustrating or confusing. Our Ladies First sales team is led by our Guest Relations Managers, Gina Mattson and Alison Larson. An integral part of accomplishing our mission is by pairing our guests with a Product Specialist that makes them feel comfortable.

What to Expect
Gina and Alison will review the vehicles that you may currently be interested in, as well as, address any concerns you may have and schedule an appointment with our best-suited Product Specialist. Our assigned Product Specialist will take the time to learn about you and your specific vehicle needs. As a non-commissioned Product Specialist, they will help find the vehicle that best suits your wants, “must haves” and of course, your budget. During your visit or prior to, our team will assist with credit/lease requests, collecting the necessary information to expedite the process and get you on your way as soon as possible. They can also determine the best location to pick your vehicle up and ensure it is ready and waiting for you when you arrive!

Once you’ve determined which vehicle meets your wants and needs, our Ladies First Finance Director, Suzy Stalker, works with over a dozen local and national lenders to get you the lowest interest rate available.

What to Expect
Suzy will work directly with the lenders best suited to meet your financial needs. In addition to securing the lowest rate, she can offer her knowledge on which products such as service contracts, GAP Insurance, exterior protectant, etc. would best help to protect your investment.

Don Johnson Motors 45.5080292, -91.7657192.