Don Johnson Motors
Hayward Location
15570 Hwy 63 North
Hayward, WI 54843
(877) 851-6185
Hayward Location
15570 Hwy 63 North
Hayward, WI 54843
(877) 851-6185
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Don Johnson Motors Frequently Asked Questions
Q. Why can't I negotiate the price?
A. You will never leave our dealership with the feeling that you were taken advantage of. Our upfront prices are comparable or less than a price you might 'negotiate' at another dealer. No horse-trading, no back and forth, and no worries about having to be a better 'negotiator' than your salesperson.
Q. Why aren't your Product Specialists (salespeople) on commission?
A. Our Product Specialists won't try to sell you a vehicle based on how much their commission would be. At other dealerships, the more you pay, the more the salesperson makes. Paying the salesperson based on the profit sets up an unfair situation for the customer. Our Product Specialists are paid a flat amount per vehicle, regardless of which vehicle they sell. They are here to help you find what is right for you, not what pays them the most.
Q. Do you have big sales with hot dogs, pop, balloons, and inflatable gorillas on the roof?
A. No. Sales events like those referenced above add cost for the dealership, which ultimately are passed on to you through higher prices. Our vehicles are already marked at the lowest possible price 365 days a year. We have no sales events that add cost to the vehicles.
Q. Where are you located?
A. Click here for a map and directions.
Q. What is Actual Cash Value (ACV)?
A. ACV or Actual Cash Value is what dealers are paying for cars like yours. This is the dealer's actual appraised value. They call it Actual Cash Value to separate it from Trade Allowance. Trade Allowance is the inflated price for your car off their car's inflated retail price. We only deal with the ACV, avoiding this confusion.
Q. What is Trade Allowance?
A. (ACV) Actual Cash Value + Discount = Trade Allowance. Obviously, Trade Allowance is not the dealer's real value for your Trade-In. An inflated price on their car means an inflated price for your Trade-In. We only deal with the (ACV) Actual Cash Value, so your trade-in has the same value on any of our vehicles.
Q. What are these "Push, Pull, Drag" Sales?
A. These dealers have a large markup on their vehicles. They use the extra markup as part of your Trade-In Allowance. In other words, if we added an extra $10,000 to all of our vehicles, we could give everyone a $10,000 Minimum Trade Allowance. We never have sales or gimmicks of any kind. We believe these are another way to mislead the customer into thinking they are getting something they are not. All of our vehicles are marked at the lowest price every day. Your Trade-In Value will be the real value to us, and not some "on paper only" price.
Q. Why does my Trade Value differ between dealers?
A. Although dealers may have different actual values for your trade-in, the big difference is the markup in theirs. Sometimes your trade-in value mysteriously changes from car to car at the same dealer. They are adding part of their markup to your trade-in vehicle. Your Trade-In Value at our dealerships will always be the same on any vehicle we have, even if ours is less expensive. In this case we would give you the cash back.
Q. Why isn't my Trade-In worth 'Blue Book'?
A. Kelly Blue Book gives Free Trade-In and Retail Values. This is a good place to start getting an idea of your vehicle's value.
To get an estimated Trade Value at 'Kelley Blue Book', click here, then use 'Good Condition', (unless your car has 90,000 miles or more, then use 'Fair Condition'). Although the actual dealer value can vary, sometimes greatly, you should get a fairly accurate value for your Trade-In. Dealers do not use this service to appraise your car. They use current market value in their area by checking local Auction Reports and Dealer Auction books.
Q. Who appraises my vehicle and how?
A. Usually a Manager or Vehicle Buyer will decide what your vehicle's value is. They regularly participate in online or in-person regional car auctions, and use a variety of tools to determine the value. These include comparing vehicles like yours in our current or recent inventory and online dealer auction results. Note that dealers rarely consult the Kelly Blue Book, which is designed for consumers.
Q. What are the current Rebates or Interest rates on New vehicles?
A. Current Rebates and Offers can be found here.
Q. How do I buy a car from you over the Internet?
A. Contact us, and we will arrange financing, payment, and delivery to your home.
Q. Can I trade 'down' from my current vehicle?
A. Yes. We use the 'cash' value on your Trade-In. This means your trade value is the same off any vehicle in stock, even if it is less than your trade value. If it is less, you get the difference back.
Q. What are Anti-Lock Brakes (ABS)?
A. (ABS) is Anti-Lock Brake System. Anti-Lock Brakes keep you in control of the vehicle in a panic-stop situation by pumping the brakes many times per second. This means you do NOT pump the brakes in a panic-stop, but just hold the brake down, and remember you can steer around the obstacle while braking.
Q. My 'Service Engine Soon' light is on, what do I do?
A. The (SES) or 'Service Engine Soon' light is the most common concern in our Service Department. The light is frequently related to an emissions abnormality, and is easily re-set in our Service Department. Here is what to do?
A. You will never leave our dealership with the feeling that you were taken advantage of. Our upfront prices are comparable or less than a price you might 'negotiate' at another dealer. No horse-trading, no back and forth, and no worries about having to be a better 'negotiator' than your salesperson.
Q. Why aren't your Product Specialists (salespeople) on commission?
A. Our Product Specialists won't try to sell you a vehicle based on how much their commission would be. At other dealerships, the more you pay, the more the salesperson makes. Paying the salesperson based on the profit sets up an unfair situation for the customer. Our Product Specialists are paid a flat amount per vehicle, regardless of which vehicle they sell. They are here to help you find what is right for you, not what pays them the most.
Q. Do you have big sales with hot dogs, pop, balloons, and inflatable gorillas on the roof?
A. No. Sales events like those referenced above add cost for the dealership, which ultimately are passed on to you through higher prices. Our vehicles are already marked at the lowest possible price 365 days a year. We have no sales events that add cost to the vehicles.
Q. Where are you located?
A. Click here for a map and directions.
Q. What is Actual Cash Value (ACV)?
A. ACV or Actual Cash Value is what dealers are paying for cars like yours. This is the dealer's actual appraised value. They call it Actual Cash Value to separate it from Trade Allowance. Trade Allowance is the inflated price for your car off their car's inflated retail price. We only deal with the ACV, avoiding this confusion.
Q. What is Trade Allowance?
A. (ACV) Actual Cash Value + Discount = Trade Allowance. Obviously, Trade Allowance is not the dealer's real value for your Trade-In. An inflated price on their car means an inflated price for your Trade-In. We only deal with the (ACV) Actual Cash Value, so your trade-in has the same value on any of our vehicles.
Q. What are these "Push, Pull, Drag" Sales?
A. These dealers have a large markup on their vehicles. They use the extra markup as part of your Trade-In Allowance. In other words, if we added an extra $10,000 to all of our vehicles, we could give everyone a $10,000 Minimum Trade Allowance. We never have sales or gimmicks of any kind. We believe these are another way to mislead the customer into thinking they are getting something they are not. All of our vehicles are marked at the lowest price every day. Your Trade-In Value will be the real value to us, and not some "on paper only" price.
Q. Why does my Trade Value differ between dealers?
A. Although dealers may have different actual values for your trade-in, the big difference is the markup in theirs. Sometimes your trade-in value mysteriously changes from car to car at the same dealer. They are adding part of their markup to your trade-in vehicle. Your Trade-In Value at our dealerships will always be the same on any vehicle we have, even if ours is less expensive. In this case we would give you the cash back.
Q. Why isn't my Trade-In worth 'Blue Book'?
A. Kelly Blue Book gives Free Trade-In and Retail Values. This is a good place to start getting an idea of your vehicle's value.
To get an estimated Trade Value at 'Kelley Blue Book', click here, then use 'Good Condition', (unless your car has 90,000 miles or more, then use 'Fair Condition'). Although the actual dealer value can vary, sometimes greatly, you should get a fairly accurate value for your Trade-In. Dealers do not use this service to appraise your car. They use current market value in their area by checking local Auction Reports and Dealer Auction books.
Q. Who appraises my vehicle and how?
A. Usually a Manager or Vehicle Buyer will decide what your vehicle's value is. They regularly participate in online or in-person regional car auctions, and use a variety of tools to determine the value. These include comparing vehicles like yours in our current or recent inventory and online dealer auction results. Note that dealers rarely consult the Kelly Blue Book, which is designed for consumers.
Q. What are the current Rebates or Interest rates on New vehicles?
A. Current Rebates and Offers can be found here.
Q. How do I buy a car from you over the Internet?
A. Contact us, and we will arrange financing, payment, and delivery to your home.
Q. Can I trade 'down' from my current vehicle?
A. Yes. We use the 'cash' value on your Trade-In. This means your trade value is the same off any vehicle in stock, even if it is less than your trade value. If it is less, you get the difference back.
Q. What are Anti-Lock Brakes (ABS)?
A. (ABS) is Anti-Lock Brake System. Anti-Lock Brakes keep you in control of the vehicle in a panic-stop situation by pumping the brakes many times per second. This means you do NOT pump the brakes in a panic-stop, but just hold the brake down, and remember you can steer around the obstacle while braking.
Q. My 'Service Engine Soon' light is on, what do I do?
A. The (SES) or 'Service Engine Soon' light is the most common concern in our Service Department. The light is frequently related to an emissions abnormality, and is easily re-set in our Service Department. Here is what to do?
- Check that the gas cap is screwed on until it 'clicks', if not, tighten it, and the light may go out on its own. The vehicle has sensed that gas fumes are escaping from the vehicle through that gas cap.
- If it is not the gas cap, call our Service Department to set up an appointment, and we will remedy the problem. Click a link below to go to our service department.
Don Johnson Motors
Rice Lake Location
734 West Avenue
Rice Lake, WI 54868
(866) 925-0977
Rice Lake Location
734 West Avenue
Rice Lake, WI 54868
(866) 925-0977
Don Johnson Motors
Cumberland Location
1866 Elm Street
Cumberland, WI 54829
(715) 822-2884
Cumberland Location
1866 Elm Street
Cumberland, WI 54829
(715) 822-2884
| Car Dealer Websites by Jazel |
Eau Claire Chevy, GMC & Buick Dealers - Serving Chippewa Falls, Ashland,Barron, WI.Welcome to Don Johnson Motors, offering some of the finest new cars in Eau Claire, WI. Chevy, GMC and Buick models are available for test drives at our three new car dealer showrooms in Hayward, Rice Lake, and Cumberland, WI. Browse our large inventory of New 2011 & 2012 Vehicles from Chevy, GMC & Buick. New Chevrolet Models include the 2012 Chevy Equinox, Cruze, Malibu, 2011 Chevy Avalanche, Aveo, Camaro, Colorado, Corvette, HHR, Impala, Suburban, Silverado,Tahoe, Traverse, Volt and the all new 2012 Chevy Camaro. Chippewa Falls, Barron, Eau Claire and Ashton, WI Chevy owners will attest that Chevrolet outshines the competition time and time again. Our New 2011 & 2012 Buick lineup features the 2012 Buick Enclave, 2011 Buick LaCrosse, Lucerne and 2011 Buick Regal in Barron County at our three Buick Dealer locations. Wisconsin residents need a vehicle they can rely on in all types of weather and road conditions. Therefore Buick is the choice of many from Ashland to Chippewa Falls and St. Croix Falls to Ladysmith, WI. New GMC Models for 2011 & 2012 include the new GMC Acadia, Terrain, 2011 GMC Canyon, Savana Cargo and Passenger Vans, Yukon, Yukon Hybrid, Yukon Denali and the popular new 2011 GMC Sierra 1500, 2500, & 3500 and GMC Sierra Denali trucks. Eau Claire truck, SUV and Van shoppers have found exactly what they are looking for at the Don Johnson Motors time and time again. We invite you to stop by our GMC dealership and see our large inventory for yourself. To assist you with your online car shopping we have provided several helpful tools. Use our Compare Cars feature to see how Chevy, Buick and GMC cars and trucks stack up to the competition. Or use our Build Your Car option to see MSRP prices, trim levels and optional features available on every new vehicle at our Chevy, Buick and GMC dealerships in Wisconsin. We are a short drive from Eau Claire, Ashland, Chippewa Falls, Menomonie, St Croix Falls, New Richmond, Bloomer, Ladysmith, Spooner, Turtle Lake, Superior, Duluth, Frederic, Amery, Baldwin and Hudson WI. Used Cars Eau Claire - Used Chevy, GMC & Buick Hayward, Rice Lake, Cumberland, WIDon Johnson Motors in Rice Lake, Cumberland and Hayward, WI has a combined inventory from three used car dealerships in Barron County. Our huge selection of Used Cars for Sale near Eau Claire, Ashland, St. Croix Falls and Menomonie has something for every budget and lifestyle. We have plenty of used Chevy, GMC & Buick vehicles in stock, many of which are GM Certified Pre-Owned vehicles. The GM Certified Program guarantees that these vehicles are no more than five years old have undergone a 117-point inspection and come with two warranties and a vehicle history report. As you browse through our used car inventory be sure to also check our Used Cars Under $10,000, Used Cars Under $5,000 and our frequent Used Car Specials pages. Here you will find our very best pricing. If you have any questions about any the cars in the Don Johnson Motors inventory please feel free to Contact Us, we are on standby to assist you in any way possible. GM Service & Repair, Parts and Accessories - Buick, GMC and Chevy Service Eau Claire, WIIn addition to our large inventory of new Chevy, Buick and GMC vehicles and our extensive used vehicle inventory you will find expert Chevy, Buick & GMC Service and Repair at Don Johnson's. Chippewa Falls, Ashland and Menomonie GM vehicle owners have bring bringing their vehicles to us for expert warranty service, tune-ups and major repairs for years. Our state-of-the-art facilities and factory trained technicians will perform all service work in a timely and professional manner so you can get back on the road in no time.The Don Johnson Buick, GMC and Chevy Collision Centers located in Hayward and Rice Lake, WI use Genuine GM parts and will restore your vehicle's safety, comfort and performance. For your convenience you can Schedule Service online and to find extra savings be sure to visit our Service Specials page before you come in. Chevy, Buick & GMC Financing, Lease, and Special Offers - Hayward, Rice Lake, CumberlandThe Finance Department at each Don Johnson Motors dealership location has friendly and knowledgeable Sales Representatives who are available to answer your questions and explain your options for purchasing, leasing or financing a new GMC, Buick Chevy or used vehicles in our inventory. Use our handy Apply Online form to determine what amount you can finance before you buy or Estimate Monthly Payments quickly and easily online. See special offers, rebates and financing deals from the manufacturer on our Buick Specials, Chevrolet Specials and GMC Specials pages. Serving Eau Claire, Chippewa Falls, Ashland, Barron, WI Chevy, GMC & Buick CustomersWhether you would like to purchase or lease a New GMC, Buick or Chevy or if you’re looking for a GM Certified Used Car, Don Johnson's is your one stop shop. We have Three Dealership Locations in Barron County at 15570 Hwy 63 North, Hayward, WI 54843, 734 West Avenue, Rice Lake, WI 54868 and 1866 Elm St., Cumberland, WI 54829. We proudly serve the communities of Eau Claire, Chippewa Falls, Ashland, Hayward, Rice Lake, Cumberland, Menomonie, St. Croix Falls, New Richmond, Bloomer, Ladysmith, Spooner, Turtle Lake, Superior, Duluth, Frederic, Amery, Baldwin, Hudson, Cable, Solon Springs, Gordon, Minong, Shell Lake, Webster, Grantsburg, Trego, Cameron, Chetek, New Auburn, Cornell, Lake Hallie and Altoona, WI. For directions and maps to our locations visit our Location Info page. Then stop by for a test drive and see why the Don Johnson Motors dealerships are the first choice of so many happy Wisconsin Chevy, GMC and Buick owners. |
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